Privacy Policy
betkudos.com is committed to protecting your privacy and processing your personal data in a lawful, fair, and transparent manner. This Privacy Policy along with Terms and conditions and any other documents referred to in it; outlines how we collect, use, store, and protect your personal data when you use our Website and services, in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable laws under the Anjouan Gaming Board
Information we may collect from you
We may collect and process the following data about you: • Information that you provide by filling in forms on our website https://betkudos.com (the "Website"). This includes information provided at the time of opening an account with us, depositing funds, playing or participating in games, events and services on the Website, posting material or requesting services or information. We also ask for a copy of your ID, passport or driver’s license. • Details of your visits to the Website, including, but not limited to, your betting and gaming activities, the resources that you access, traffic data, location data and communication data, whether this is required for our own accounting purposes, risk assessment, security reviews, compliance procedures or otherwise. • Details of transactions you carry out through your account with us. • All communication established with us through any of our Customer Support Channels. IP Addresses and Cookies
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers and licensors. This is statistical data about our users' browsing actions and patterns and does not identify any individual.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of the Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to the Website. Where we store your personal data
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers or licensors. Such staff maybe engaged in, among other things, the processing of payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All the information you submit to us is stored and kept on secure servers. Any payment transactions and submissions of personal information is transmitted using SSL encryption technology. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our utmost to protect your personal data, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
We use information held about you in the following ways: • To ensure that content from the Website is presented in the most effective manner for you and for your computer. • To provide you with information, products, games or services that you request from us or which we feel may interest you. • To carry out our obligations arising from any transactions entered into between you and us. • To allow you to participate in the interactive features of our games and services. • To notify you about changes to our games and services.
We may also permit selected third parties to use your data to provide you with information about games, goods and services which may be of interest to you.
Disclosure of your information We may disclose your personal information to third parties: In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If betkudos.com or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply the betkudos.com Terms of Website Use or to protect the rights, property, or safety of betkudos.com, our customers, licensors or others. This includes exchanging information with other companies and organization’s for the purposes of fraud protection and credit risk reduction.
We will disclose any information to the Regulator and to any other authority in case of fraudulent activities or inquest from the relevant authorities.
Data Retention We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws (e.g., AML and financial regulations). Typically, this means a retention period of five (5) years after account closure, unless longer retention is required. All third-party processors are contractually bound to ensure data protection in accordance with GDPR standards. Your Data Subject Rights
Under GDPR, you have the right to: • Access your personal data (Art. 15) • Rectify inaccurate or incomplete data (Art. 16) • Erase data ("right to be forgotten") in certain circumstances (Art. 17) • Restrict processing (Art. 18) • Object to processing (Art. 21) • Receive data in a portable format (Art. 20) • Withdraw consent at any time (where applicable) • Lodge a complaint with a supervisory authority
To exercise your rights, please contact: [email protected]
Marketing Communications We may send promotional messages based on your preferences and consent. You can opt out at any time by clicking the “unsubscribe” link in our emails or updating your account settings
Changes to This Privacy Policy We reserve the right to modify this Privacy Policy at any time to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised “Effective Date.” Continued use of our services constitutes acceptance of the updated policy.
Contact Us For any questions or concerns about this Privacy Policy or our data practices, please contact: Data Protection Officer [email protected] Data Protection Policy Effective Date: 15/01/2025